When you buy a product from us, we give you a commitment that is more than just guaranteeing that the product will function properly. We will also be waiting to answer your questions and address your concerns to the context of your setup, so we can get you up and running straight away. In the unlikely event that you need to have a product repaired, our renowned Electronics Service Department and Sinamex Guitar Hospital are factory-authorized to offer you the necessary service with original parts.